Who am I?

I’m a passionate design leader with over 20+ years experience. I’ve built teams from the ground up across various industries, including Entertainment, Cable, Consumer Electronics, Retail, and Fintech-Health.

Currently

As User Experience Design (UXD) Manger at Optum Financial Services, I lead with an entrepreneurial mindset, collaborating across multiple service groups within Optum Financial, Optum Health, and United Health Care.

Focused on human-centered design principles, addressing customer journeys and experiences of what makes a successful product within healthcare.

As a mentor at DesignLabs, I find growth opportunities for myself and the mentees as we learn together.

Education & certificates

Cornell University

Psychology of Leadership Certification: Effectively Influencing and Leading People (3 m program)

Kent State University

MS in User Experience Design: Information Architecture and Knowledge Management (2 yr graduate program)

Nielsen Norman Group

Master Certification: User Research, Interaction and Visual Design (90+ hours of training)

CIW Web Professionals

Project Management and Web Development: Best Practices and Implementation (1 yr program)

Missouri State University

BFA Design: Digital and Visual Communication (4 yr undergraduate program)