Who am I?
I’m a passionate design leader with over 20+ years experience. I’ve built teams from the ground up across various industries, including Entertainment, Cable, Consumer Electronics, Retail, and Fintech-Health.
Currently
As User Experience Design (UXD) Manger at Optum Financial Services, I lead with an entrepreneurial mindset, collaborating across multiple service groups within Optum Financial, Optum Health, and United Health Care.
Focused on human-centered design principles, addressing customer journeys and experiences of what makes a successful product within healthcare.
As a mentor at DesignLabs, I find growth opportunities for myself and the mentees as we learn together.
Education & certificates
Cornell University
Psychology of Leadership Certification: Effectively Influencing and Leading People (3 m program)
Kent State University
MS in User Experience Design: Information Architecture and Knowledge Management (2 yr graduate program)
Nielsen Norman Group
Master Certification: User Research, Interaction and Visual Design (90+ hours of training)
CIW Web Professionals
Project Management and Web Development: Best Practices and Implementation (1 yr program)
Missouri State University
BFA Design: Digital and Visual Communication (4 yr undergraduate program)